DQ Fan Survey is the marketing survey carried out by DQ chain that is world famous known as “dairy queen” to know the demands of the customers. The survey consists of several questions which the customers need to answer and give their feedback accordingly.
It is the legal DQ outlet guest experience survey which is done to gather the customer’s feedback. The company does this survey to improve its menu and service through the customer’s feedback and opinions.
About DQ Fan Survey
It is an American chain that serves soft ice-cream and fast food. The company was founded on June 22, 1940, in Joliet, US. The founders of the company are Sherb Noble, John McCullough, and Alex McCullough.
Along with soft-serve ice-cream and fast food they also serve milkshakes, sundaes, hamburgers, hotdogs, chicken, French fries, salads, etc.
Prerequisites to join the Survey
- The person participating in the feedback must be 18 years old.
- The participant must know basic of French and English language.
- Any electronic device like a laptop, mobile phone, computer or a tablet is mandatory.
- Any device used must have an internet connection.
- The participant must be a resident of the United States.
- A 19-digit survey code is needed on the receipt of the restaurant.
How to join the DQ Fan Survey
- Before taking the survey, the participant must purchase any food item from the DQ restaurant so that the participant gets a receipt.
- Save the receipt.
- Visit the DQ website.
- Enter your personal information.
- Select your order type- Select the type of your order such as ice creams, beverages, or snacks you purchased.
- Leave feedback and suggestions in the survey- After answering the survey questions, the customer has to give genuine feedback which may contain complaints and any suggestion to the restaurant. After doing this the customer gets a validation code which they can avail for the next experience.
Advantages of a DQ fan survey are
- Attract more consumers and create additional traffic on the website- By conducting a survey, the restaurant attracts more buyers and also attract more people on the website creating more traffic on the site as well.
- Database of the customers- DQ acquires the information of the customers to build a database of the customers who are interested in the promo codes, products, gift cards, vouchers and the service provided by the DQ.
- This improves the quality of the food served.
- Customers remain updated through smart devices about different offers.
- The final and best gift though reward is the free dilly bar which is an exclusive ice-cream available at the store.
This creates a win-win situation for both the customers and the company. The company gets all the suggestions and ratings while the user gets the best service, improvisation in food menu and taste.
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The talk-to-DQ survey is carried out online on their website and the official app. The restaurant gives free coupons and discounts to the participants giving genuine feedback in the survey.